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    Article Review

    Title: “We just can’t handle diversity”-A research roundup

    Author: Lisa Burrell

    Harvard Business Review-July-August 2016, Pg 65-68

    The article is about diversity at workplace. All researchers and practitioners agree that diverse work force is better for improving decision making, problem solving, creativity, innovation and flexibility. Similarly technically we believe that recruitment and compensation should be on merit. However, the author points out that it does not happen the way in reality.

    The author cites contribution of other researchers, Rivera, states that often recruiting teams tend to go for selecting candidates who fit in stereotypes especially if they have doubts about the others. She adds that while giving final decisions interviewers shifted focus from candidates’ performance to their own ‘gut feel’. S. Johnson and D Hekman of University of Colorado found that women and minority who push for diversity are punished by their organizations whereas men don’t.

    The author points out that, senior leaders in organizations need to appreciate understand the inequities since they have the power and position to make changes. However, they may lose sight of what hurdles they faced in similar junior positions. A recent research by Ohio State University’s Robert Lount Jr and team shows that it is assumed by us that diversity will spark interpersonal conflict.

    The article concludes by citing behavioral economist, Daniel Kahneman, who states that we are fundamentally overconfident, so we make quick interpretations and automatic judgments. But organizations think and move slowly. They actually have a chance of improving decision making. Most of us should therefore believe that, diversity improves performance, and people who apply themselves and perform well should be treated fairly.

    Dr. Mrs. S. T. Aurangabadkar
    Director